As part of release 6 the number of attachments which can be added to a claim is changing.
We are introducing a limit to the number of attachments that can be added. The limit will be set to 40 for Claimant Representatives, and 10 for Compensators. The maximum file size of a 4MB limit will remain the same. The total limit of 20MB will also be retained.
This change has been brought about to maintain the performance of the system and limit instances where users have inadvertently added hundreds of attachments in error.
The User guide has been updated to include a new section on attachments. It gives detailed instructions on how to use the attachment functionality.
Regards
Tim Wallis
Chair, Claims Portal Ltd
