Administrators should consider if they can answer ‘yes’ to the following questions to ensure ongoing adherence to the Claims Portal user Agreement. Failure to do so may result in delays in correspondence with Claims Portal, including service updates. 

 

  • Are your registered Organisation’s contact details up to date on the Claims Portal? 

  • Is your organisation’s account registered using a generic business email address? 

  • Are your individual Portal users aware of the General Conditions of Use for Portal Users? 

  • Are you aware of the URL for the full User Agreement 

 

logo-claims