Administrators should consider if they can answer ‘yes’ to the following questions to ensure ongoing adherence to the Claims Portal user Agreement. Failure to do so may make Portal data and user profiles accessible to unauthorised parties.

 

  • Have you created individual access credentials for each Portal user at your organisation?

  • Has each user verified their credentials for Multi Factor Authentication using an individual business email address?

  • Do you disable access to the Portal immediately when a user leaves the organisation or no longer requires Portal access?

  • Do you review the user profiles at least quarterly to check that only those currently requiring access to the Portal have active and enabled credentials and that the expiry dates and passwords are current

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