Further to your feedback, we are introducing an enhancement to the Claims Portal to improve how documents are managed and tracked. The upgrade will go live on 14th April 2026.

 

What’s changing?
This update will allow users to review PDFs generated by the system more effectively and reduce the number of API calls to retrieve the correct documents.

 

Enhancements:

  • Addition of creation date and last update date in API method responses.
  • Addition of last update date in the Web Portal (the creation date is already available).
  • Please note that SOAP legacy functionality will not be impacted by these changes.

 

WEB PORTAL changes

The current Web Portal has a window in which the printable documents are generated and can be downloaded. There is an example below of the current and revised views.

 

Current:

Revised:

 

The Last Update Date will be renewed every time the document is updated. The Creation Date will of course always remain the same.

This information will be available for the following documents:

  • Interim Payment, EL/PL and RTA
  • Stage 2 Settlement pack EL/PL and RTA
  • Stage 2 Additional Damages RTA
  • Court Proceeding Pack, EL/PL and RTA

 

REST API changes

If you have already completed your development from SOAP to REST or currently in the testing phase, these updates will not cause any errors.

These changes are currently optional and the new version will be available on the Developer Portal from 14 April 2026. The change can be adopted any time between the 14th April 2026 and November 2026, at which point a new Swagger will be released and the change will become mandatory.

 

CLAIMS Portal Developer Portal - APIs and Solutions

As part of this release, we will also be updating the getPrintableDocument method—originally implemented as a POST call during the migration—to a GET call.

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